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Resolved

Switchboard (messaging ingress), Console API, and 2 other services are down

Oct 12, 2026 at 3:06am UTC
Affected services
Switchboard (messaging ingress)
Console API
Agent (stateless)
Agent Deep (browser)

Resolved
Oct 12, 2026 at 3:16am UTC

Switchboard (messaging ingress) recovered.

Updated
Oct 12, 2026 at 3:16am UTC

Console API, Agent (stateless), and Agent Deep (browser) recovered.

Updated
Oct 12, 2026 at 3:07am UTC

Agent (stateless) went down.

Updated
Oct 12, 2026 at 3:06am UTC

Agent Deep (browser) went down.

Created
Oct 12, 2026 at 3:06am UTC

Switchboard (messaging ingress) and Console API went down.